Warranty and Return Terms - SolidRun.com

Warranty and Return Terms

Warranty Terms

SolidRun guarantees hardware products against defects in workmanship and material for a period of one (1) year from the date of shipment. Your sole remedy and SolidRun’s sole liability shall be for SolidRun, at its sole discretion, to either repair or replace the defective hardware product at no charge or to refund the purchase price. Shipment costs in both directions are the responsibility of the customer.  This warranty is void if the hardware product has been altered or damaged by accident, misuse or abuse.

Disclaimer of Warranty
THIS WARRANTY IS MADE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED, OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, NON-INFRINGEMENT OR THEIR EQUIVALENTS UNDER THE LAWS OF ANY JURISDICTION, EXCEPT THE WARRANTY EXPRESSLY STATED HEREIN. THE REMEDIES SET FORTH HEREIN SHALL BE THE SOLE AND EXCLUSIVE REMEDIES OF ANY PURCHASER WITH RESPECT TO ANY DEFECTIVE PRODUCT.

Limitation on Liability
UNDER NO CIRCUMSTANCES SHALL SOLIDRUN BE LIABLE FOR ANY LOSS, DAMAGE OR EXPENSE SUFFERED OR INCURRED WITH RESPECT TO ANY DEFECTIVE PRODUCT. IN NO EVENT SHALL SOLIDRUN BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT YOU MAY SUFFER DIRECTLY OR INDIRECTLY FROM USE OF ANY PRODUCT.

Return Policy
Returns for any unaffected item is permitted within 14 days from the date of receipt of merchandise. After such time, all sales are considered final. Shipping and handling charges are not refundable. We are not responsible for any shipping charges of merchandise being returned to us. All returned merchandise must be in its original mint and clean condition. Merchandise that has been powered or reprogrammed can not be returned. All returns must include all the factory accessories which came with the item. With your return, enclose an original receipt or a copy of it. Also include a brief letter of explanation of why the merchandise is being returned and state your request for either a refund or an exchange.

Contact us at support@solid-run.com before you return any mechandise.

 

If you have any problems with your order, please let us know as soon as possible! We will do everything in our power to make it right.

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