FAQ - Buying, Playing & Testing SolidRun's Mini Computers


Meet the CuBox-i

What is a CuBox-i?

Quite simply, it’s the smallest computer ever. At approximately 2” x 2” x 2” it runs most open source applications and can be used to stream, play, serve and cast multimedia. It also acts as a server for developers/makers and Linux users. Also it’s really, really quiet. And cute.

Will it replace my home computer?

The CuBox-i is not meant to replace the home PC, though it provides many of the same functions. For now, it’s intended mainly for media streaming, gaming, browsing, email and Linux exploration. But one day…


What’s the difference between different CuBox-i models?

Four versions of CuBox-i are available: the i1, i2, i2eX or i4Pro, which contain respectively a Solo, Dual Lite, Dual or Quad chipset. They range in core count, memory size and memory config, etc… Click here for the full list of specifications of each version.

Can I connect my mouse and keyboard to it?


Yes, the CuBox-i comes with USB ports for connecting mouse and keyboard.


Are there other external features I can use with it?


Many! You can connect speakers, microphone, external hard drive, printer and more, through USB, fiber optic S/PDIF or Bluetooth.


Meet The HummingBoard

What is a HummingBoard?


The HummingBoard is a small and powerful ARM based development platform made for everyone: students, hobbyists, developers and anyone who wants to create innovative and interactive applications.


What are its dimensions?


85mm X 56mm


What’s the difference between different HummingBoard models?

Currently, three models are available: The Single Core (HB-i1), the Dual Core (HB-i2) and the eXtreme Dual Core (HB-i2eX). Click here to read the detailed HummingBoard specifications.

Before I Buy One

How do I buy one - online or through a distributor?

You can purchase right now through our online shop using PayPal.

What’s included with my CuBox-i, and what’s not?


The CuBox comes with all of its delicious insides, and the sharp-looking exterior case. Accessories include a 8 GB Micro SD card, 110V or 220V power adapter and optional optical SPDIF digital audio cable.


Do I need anything else to get started?


All you need is a computer to do the initial installation on the micro SD card. Beyond that, you might want a USB drive or eSATA drive to store extra files, a microUSB cable for making a serial connection (Supported by Cubox-i2eX and Cubox-i4Pro only); a USB keyboard and mouse; an HDMI cable and an Ethernet cable for connecting to the Internet.


What OS is pre-installed on the optional MicroSD?


The optional MicroSD is pre-installed with Android 4.4 (KitKat). When ordering CuBox i2ex or CuBox i4Pro you can have the OpenELEC option as well.


Is my purchase covered by a warranty?

Yes, we provide a one-year warranty – read the specific terms of the warranty here. In addition, unused items in mint condition may be returned within 14 days for a refund.

Can I order a red case CuBox-i?

They’re pretty cool looking, aren’t they? Actually, we have only a limited number of those red cases, so they’re not for sale. But keep an eye out for one of our contests, and you might just win a red case CuBox-i as a prize.


What support do you offer?

For a wide range of support, visit our community where there is ample help for everyone from beginners to advanced users. Also our wiki pages are constantly being updated by the community. You can also check out the Google+ forum for developers, or find SolidRun cofounder Rabeeh on the IRC channels, if you are looking to delve into a deeply technical discussion.

If you are a new CuBox-i user, visit our Getting Started Guide.
If you are a new HummingBoard user, try our beginner’s corner to get started.
Click here for discussions about, XBMC player on CuBox-i and HummingBoard.
Click here for discussions about Linux on CuBox-i and HummingBoard.
Click here for discussions about Android on CuBox-i and HummingBoard.
Click here for discussions on Linux Kernel and Bootloaders on CuBox-i and HummingBoard.


How long until my CuBox-i arrives?

Items normally ship within 2 weeks of being ordered. Then, regular ECO Post to most destinations takes between 5-7 business days. DHL service undertakes shipping to the destination country’s customs services within 2-3 business days. The customs clearance process may take longer. A limited list of countries will have the AirMail shipping options which takes 2-4 weeks to arrive.

What are the shipping and handling costs?

It depends on how many items you are purchasing, since the shipping calculation takes into account their weight and your preferred method of shipment. Please take into account that there may be additional customs charges as well, depending on the rules and regulations of your country. The following table describes the shipping costs to USA and Western Europe; prices to other countries can be seen when placing an order.

CuBox-i QTY ECO Post DHL*
1 $16 $28
2 $21 $47
3 $23 $56
4 $27 $61
5 Not available $65
6 Not available $69
7 Not available $74
8 Not available $78
9 Not available $82
10 Not available $90
11 and up Not available Contact us


*DHL- Door to Door service, faster and fully track-able.

Do you ship to my country?


We ship worldwide. We abide to international and local laws that prohibit us from selling to customers in certain countries. If you have doubts about your country, then please contact us at [email protected]

SoC Information

What SoC do you use?

We use the Freescale i.MX6 series SoC.

What’s an SoC?

Well, since you asked, it’s short for System-on-Chip, which means it’s an integrated circuit that brings all components of a computer together in one chip. If you’re really interested, you can click here to read more about System-on-Chips.

Already Own One

It’s here! Now how do I get started?

For detailed instructions on using your CuBox-i, visit our CuBox-i Getting Started page.

I need more help getting started – where can I go?

We use community based support model. For technical help and support, visit our  community pages and wiki pages. Use the contact us page if you need to discuss non technical support with us.

How does the CuBox-i boot?

After plugging in your CuBox-i, the processor boots from the microSD. It first loads a simple boot loader (in this case u-boot) that, according to its configuration, allows you to boot Linux/Android from the microSD, USB, eSata or even the network. So if your SSD is connected through the eSata port, then you can boot from it.

How do I turn off my CuBox-i?

Why would you want to do that? Seriously, there is no on/off button as the CuBox-i is an always-on computer. Lots of engineering effort has been invested to make this mini-computer extremely low power in deep idle states.

How can I join the CuBox-i community?

As a user, developer, promoter or supporter – there’s lots to do! We need more people to use the CuBox-i and have fun with it, and then to help us spread the word. Share your experience with other users, and if you are a developer/maker, show us your latest CuBox-i or HummingBoard creation! We’re on the constant look out for new developers and testers, so we want to hear from you – and if you have any tips to share, please add them to our wiki pages.

XBMC Users

What is XBMC?

It’s an open source media player that enables you to quickly stream and play videos, music and other media – either locally stored or taken from the Internet. Learn more about XBMC here.

What codecs can be decoded/encoded through hardware?


For a full list of codecs, see the following codecs table.


What IR Remotes (TV remote controls) will it support?


It’s a GPIO based 38KHz receiver that supports lots of 38KHz based remote controls. And yes, LIRC is supported.


Does it support CEC?

Yes. Some preliminary patches have been made for the support.

Does it support DTS-HD Master Audio and Dolby TrueHD?

The hardware was designed to support these formats through HDMI, although the software has not been developed yet. The Toslink S/PDIF (optical) is not capable of supporting DTS-HD Master Audio or Dolby TrueHD.


More questions?

Try our SolidRun community, wiki or customer care at [email protected]

B2B Inquiries

Do you give discounts for large quantities?

Yes, for business-to-business and other commercial inquiries, please contact us.


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